About Us
KERA Support Services operate with a local and community-focused perspective. Our philosophy is centered around providing dignified care with compassion, utilizing a personalized, person-centered, and responsive approach to service. We value the individuals we support, their families, and support networks, as well as our staff, and recognize the importance of individual rights and responsibilities.
Our vision is to create a world where vulnerable people and people with disabilities are respected as equal citizens.
Our mission is to empower vulnerable, elderly, and disabled individuals by eliminating barriers and creating opportunities for success, enhancing their quality of life and dignity, and providing comprehensive, professional, and skilled staff to support person-centred care. We aim to continuously improve our services by regularly reviewing and evaluating them through feedback.
Our core values are respect, dignity, integrity, accountability, person-centredness, and honest communication. Our goals include building the capacity of people with disability to exercise choice and control in the pursuit of their goals, supporting people with disability to make informed choices, contributing to social and economic life, providing certainty of care and support, respecting the decisions and preferences of individuals, adopting a flexible approach in planning, and connecting with communities to share skills, knowledge, and ideas.
Success indicators for our company include individuals exercising their rights and responsibilities as valued community members, achieving their goals for independence and social and economic participation, having access to healthy and efficient services, and feeling supported and empowered. We aim to be recognised as a leader in the provision of quality and person-centred disability support services, with strong relationships with local communities and stakeholders.
